Reference

Terms That Govern Your boa88 Account

These terms set out what you agree to when you open and use a boa88 account, including how payments via bKash, Nagad and Rocket are handled and what we expect from both sides.

Account eligibility appliesbKash, Nagad, Rocket coveredRegion and local law dependentUpdated when rules change
boa88 Terms That Govern Your boa88 Account
HOW WE HANDLE THIS

How boa88 Applies These Terms Fairly

We enforce these terms consistently across all accounts. Whether your concern is a bKash deposit that did not settle, a Nagad withdrawal that requires additional verification, or a question about account closure, our process follows the same rules for everyone. These terms are not one-sided — they also describe what you can expect from us, including how we handle disputes and how we respond to formal requests.

Account Verification When a withdrawal is requested to a Rocket or Nagad wallet, we verify the registered wallet number matches the account holder before releasing funds.
Dispute Process If you believe a term has been applied incorrectly to your account, raise it through live chat or email. We document every formal dispute and respond with the applicable clause.
Terms Updates We update these terms only when our services or local requirements change. Each revision is dated. If you disagree with an update, you may close your account before the change takes effect.
Requesting Changes You cannot alter these terms unilaterally, but you can contact us to ask for a written explanation of any clause and how it applies to your specific account situation.
TERMS CONTACT PATHS

Reach Us About These Terms

If any part of these terms is unclear or you need to raise a concern about how they apply to your account, our support team is available to help. You can contact us through live chat, email or our direct messaging channel — responses cover account queries, wallet issues with bKash, Nagad or Rocket, and any formal terms-related requests.

Team online

Live Chat

Open the chat window from any page inside your account. Queries about specific clauses, account holds or wallet-related terms are handled here by our team.

Email Support

Send a written terms query to our support address. Include your account ID and the specific clause or transaction in question so we can respond accurately.

In-App Messaging

From the boa88 mobile browser or app, use the Help section to send a message directly. Useful for raising a terms concern while reviewing your transaction history.

Common Questions About These Terms

These are the questions we hear most often when account holders read through the terms for the first time. Each answer refers directly to the relevant part of the policy.

Yes. All deposits and withdrawals processed through bKash, Nagad or Rocket are covered by these terms. The payment method does not change your obligations or ours under this agreement.

Access to boa88 depends on your local law and eligible region. If you access the platform from a restricted location, your account may be suspended and any pending withdrawals reviewed under these terms.

We update these terms only when necessary and always post the revised version here with a new date. Continued use of your account after a change is posted means you accept the revised terms.

Contact our support team via live chat or email with your account ID and the specific issue. We will review the relevant clause and respond with a clear explanation of how it was applied.

No. These terms permit one account per person. Duplicate accounts may be closed and associated wallet balances — including any linked bKash or Rocket number — may be withheld pending investigation.

Contact us through live chat or email to request account closure. We will process any verified pending withdrawal to your registered wallet before the account is closed.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.